1. Acceptance of Terms
By accessing or using the Ajwan ecommerce website (the “Website”), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use the Website.
2. Use of the Website
You may use the Website for your personal, non-commercial use only. You may not use the Website for any commercial purpose, including but not limited to selling, advertising, or promoting products or services. You may not use the Website to collect or store personal information about other users without their consent.
3. Products and Services
Ajwan offers a variety of dates and date products for purchase on the Website. All products and services are subject to availability. Ajwan reserves the right to limit quantities or discontinue any product or service at any time without notice.
4. Orders and Payment
To place an order, you must create an account on the Website and provide your shipping and billing information. You must also agree to these Terms and Conditions. All orders are subject to acceptance by Ajwan. Ajwan reserves the right to cancel any order at any time without notice.
Payment for all orders must be made in advance using one of the accepted payment methods. Ajwan will charge your credit or debit card for the total amount of the order, including shipping and handling fees.
5. Shipping and Delivery
Ajwan ships orders to a variety of locations around Egypt. Shipping rates and delivery times vary depending on the shipping destination. Ajwan is not responsible for any delays in shipping or delivery caused by factors beyond its control, such as the length of the distance area’s or weather conditions.
6. Returns and Refunds
Ajwan accepts returns of unopened and undamaged products within 14 days of purchase. To return a product, you must contact Ajwan customer service for a return authorization number (RAN). You must then return the product to Ajwan in its original packaging and with the RAN clearly displayed on the outside of the package. Ajwan will refund the purchase price of the product, minus shipping and handling fees, to your original method of payment.
7. Intellectual Property
All content and materials on the Website, including but not limited to text, images, videos, and trademarks, are the property of Ajwan or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any of the content or materials on the Website without the express written permission of Ajwan.
8. Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS AND SERVICES OFFERED ON THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. AJWAN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE PRODUCTS AND SERVICES OFFERED ON THE WEBSITE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AJWAN WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR ANY PRODUCTS OR SERVICES OFFERED ON THE WEBSITE.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
11. Changes to Terms and Conditions
Ajwan reserves the right to change these Terms and Conditions at any time without notice. Your continued use of the Website following any changes to these Terms and Conditions constitutes your acceptance of such changes.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact Ajwan customer service at info@ajwandates.com


